Return & Refund policy

Return Policy

1. 5-Year Warranty

We stand by the quality of our products, which is why we offer a 5-year warranty on all mirror photo booths. This warranty covers any defects in materials or workmanship under normal use during the warranty period. During this period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

2. Return & Refund Policy

If you are not entirely satisfied with your purchase, we are here to help. We accept returns and offer a full refund or exchange within [number] days of receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Return Process

To initiate a return, please follow these steps:

• Contact us at support@mirrorpicbooth.com to request a return authorization.
• Pack the item securely in its original packaging and include your proof of purchase.
• Ship your return to the following address:

  MPB (Mirror Pic Booth)
  903 Avenue,
  Brest

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

5. Exchanges

If you need to exchange an item for the same product, contact us at support@mirrorpicbooth.com

6. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

In case of exchanges, we will cover the shipping costs for sending the new item to you.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@mirrorpicbooth.com